All PHAST courses are delivered by trained professionals with particular skills and knowledge applicable to the course content. All courses are quality assured and are to the highest standard. Please see below for further information about a selection of our current trainers.
Coaching and Mentoring Highly motivated and experienced healthcare professional with commitment, passion and enthusiasm. Work with executives, leaders, managers, clinicians and teams. Senior and middle management experience in a variety of organisations and settings. Excellent communication and interpersonal skills demonstrated in a number of strategic and developmental roles. Special interest in organisational development and executive coaching. My coaching uses cognitive behavioural approaches, is outcomes focused, person centred and relates to the needs of the individual in relation to being effective in their role(s). I have practiced as a coach since 2008 and typically coach individuals in the areas of leadership and influencing, career coaching, managing transitions and change of roles, being more effective at work, interview preparation, communication skills, time management, stretching current job performance, overcoming procrastination, taking charge of change, building self-confidence, becoming ‘unstuck’, being more assertive, stress-busting techniques, creating and keeping a work-life balance.
Health Impact Assessment Mental Wellbeing Impact Assessment Anthea is a Director of Inukshuk Consultancy whose aim is to support partnerships in achieving their goals to promote health and well-being. She is an Associate of the London Health Observatory (LHO) and of the Oxford Public Health Resource Unit advising on Health Impact Assessment (HIA). Until recently she was a Trustee for Aqua -Terra Leisure – a charity promoting access to leisure and community development. She co-led, developed and facilitated training on HIA for the LHO and is a visiting trainer for the IMPACT (University of Liverpool) HIA training programme. She has led numerous HIA programmes, ranging from rapid to comprehensive ones. These include New Deal for Communities Delivery Plans, Primary Care Service Provision, Town Centre re-development, Healthy Living Centres and others. She is a co-consultant working on a project to promote Mental Well-being Impact Assessment (MWIA) funded by the National Mental Health Development Unit (NMHDU). This is a national programme and includes a training element. She co- developed and is a key author of the MWIA toolkit published in 2007 by Care Services Improvement Partnership (CSIP). This toolkit is now being updated and is due for publication by the NMHDU. This unique toolkit has been well received internationally and nationally. For example, she presented MWIA to the Ministry of Health and other government departments in New Zealand. She co-developed and facilitates training and implementation of MWIA, as well as evaluating the process. Anthea’s work is published on www.hiagateway.org.uk. .
Coaching Motivational Interviewing Barbara Bradbury qualified and practiced as a nurse before pursuing a career in professional, personal and organisational development in health and social care. She is a highly experienced organisational development consultant, trainer and coach, passionate about improving healthcare through the development of clinicians and managers. Her areas of special interest are communication and motivation. She trains and coaches health professionals in the use of Motivational Interviewing techniques to support behaviour change in patients with, for example, obesity-induced Type II Diabetes. She works with professional actors to bring authentic, experiential learning to course participants.
Engaging with Local Communities Charlie holds a D. Phil in Cultural Anthropology from the University of Oxford. He has over 20 years experience in service development, research, public consultation, training and facilitation across a wide range of health and social care settings. He is the Principal Researcher on the PEBL (Patient Experience Blogs) patient experience project at NHS West Essex R&D Department and is a Fellow of the School of Health & Human Sciences at the University of Essex. His specialist areas are public engagement, patient experience, healthcare research design and research methods training. Charlie has developed an e-Learning module in Engaging with Local Communities – for more information please visit www.phastcpdwebinars.com.
Coaching Chris is a PHAST Associate who has worked with doctors for the last sixteen years. He is a very experienced facilitator, coach, mentor and trainer with a public sector background (NHS & government) and Board experience in the public and business sectors. He was the Corporate Affairs Director of a government department and then a non-executive Director and subsequently Chair of a Health Authority. During that time he led the establishment of PCTs in Buckinghamshire and worked closely with the new Boards and the Boards of acute and mental health NHS Trusts. He coaches and trains doctors in a wide range of management skills and current issues and facilitates workshops and conferences for government departments and other organisations. He works with NHS senior staff, Senior Civil Servants and others, assisting them to come to terms with changing circumstances and coaching them on career development and marketability. Chris has also chaired two companies in the food sector and has served as a Director on others. He is an Associate of the National School of Government, an Accredited Independent Appointments Assessor for the Office of the Commissioner for Public Appointments, a Fellow of the Royal Society of Arts, Commerce & Manufacturing and of the Institute of Horticulture. He was a Civil Service Selection Board Chair. He also chairs the Governing Board of the UK’s largest food assurance company.
Part A Critical Appraisal Health Services Planning After a first degree in biological sciences and economics, David worked in a research unit at Guy’s Hospital Medical School, which planned integrated primary medical care services for the new town of Thamesmead. After training in public health medicine at the London School of Hygiene and Tropical Medicine and in the NHS (the first non-medic to do so), David worked for many years in the NHS as a consultant in public health medicine, including being an accredited critical appraisal trainer. Between 2007 and 2011 he carried out a variety of projects in needs assessment, public health training and exceptional treatment evidence preparation. For the last year David has been at NHS SE London doing evidence briefs for Individual Funding Requests. He is an honorary senior lecturer at the London School of Hygiene and Tropical Medicine, where he teaches and works on research in cataract epidemiology and pathway development.
Introduction to Health Economics David is an Operational Director for PHAST. He specialises in public health intelligence/analysis, health economics, health technology appraisal, evaluation of health services & programmes, and project management. He is an honorary senior lecturer at Imperial College London and is head of Monitoring and Evaluation for Right to Sight, an eye care charity working in Africa. David has 18 years public health experience working in NHS Health Authorities, PCG’s, PCT’s, at the National Institute for Clinical Excellence (NICE), and is an independent consultant. David delivers the Health Services Planning module: Maximising patient care within available resources and the Introduction to Health Economics workshop.
Diane is an organisation and leadership development consultant, facilitator and executive coach. She works across sectors with a portfolio of clients in Europe, Asia, Australasia and the Middle East. Diane is particularly adept at connecting with people quickly and uses her multi-cultural experiences to enrich her work with organisations, teams and individuals. Diane is known for taking calculated risks with herself and clients to enable them to become more than they ever thought possible. She says: “I learned about life when surfing the waves around the coast in South Africa when growing up. I had to learn which waves would dump me and which I could enjoy surfing safely.”. As a result of these formative experiences, Diane has developed a unique ability to provide supportive challenge. Her pragmatism, energy and enthusiasm engage people in active self-development. Working with her, people empower themselves to achieve their potential – whatever their level. Diane works creatively with teams, boards and executives to develop their vision and strategy.
Health: Everyone’s Business Health Needs Assessment / JSNA Public Health and Local Authorities Dr Eugenia Cronin is a consultant in public health and former director of public health in North London. She has worked in and around the NHS, local government and academia in England since 1995, and prior to this worked in health service commissioning, alcohol and drug policy and health insurance in Australia. Her PhD is in health services research, specifically primary care mental health. In addition to her role with PHAST, Eugenia is Consultant Advisor to the Health Services Research Board of the National Institute for Health Research. She is a Fellow of the Faculty of Public Health and Royal Society for Public Health, and visiting international fellow to the Australian Primary Health Care Research Institute in Canberra. Whilst working with Greenwich Council, Eugenia jointly developed the Beacon Award-winning Health: Everyone’s Business course, designed for senior staff of local authorities. She currently delivers this for organisations throughout the UK helping them to recognise and act on opportunities to improve population health through their core services. She also delivers population needs assessment training for public health and other professional disciplines. Her consultancy support tends to be in the areas of organisational and leadership development, in the context of a changing public health and public sector environment.
Systems Thinking for Health Futures Thinking for Health Dr Geoff Royston is former Head of Strategic Analysis and Operational Research in the Department of Health for England, where for almost two decades he was the professional lead for a large group of health analysts. He is now an independent analyst and researcher and is President–Elect of the Operational Research Society. He has had a wide range of activities and responsibilities involving analysis and research to inform the design, implementation and evaluation of evidence-based policies and programmes in the health field. He has particular experience of modelling and understanding the behaviour of complex systems; of analysis and communication of risk; and of horizon scanning and futures thinking. Much of his work has involved assisting others to develop strategies, policies and programmes, and developing their capacity to do this more effectively, often through facilitated workshops. This has included designing and running participative sessions up to and including the highest (Chief Executive and Board) organisational level. He has also worked on information and communication technology in the health sector. He made the original proposal for the development of the telephone and internet service “NHS Direct” – combining the principles of making best use of readily available information and communication technologies and of supporting self-care to empower people to care better for themselves and their families. Subsequently he led the national launch of what has become the largest such service in the world. He has experience in the international health arena including being a consultant for the World Health Organisation and is Guest Editor of an international management journal for a forthcoming Special Issue on Global Health.
Developing Obesity Care Pathways HealthKnowledge Hannah is a dedicated and highly accomplished public health practitioner with an expert knowledge of nutrition and the effective prevention and treatment of obesity. She brings considerable experience both as commissioner and provider working on policy, strategy, service delivery and service evaluation within both the public and private sectors. She is committed to tackling the obesity epidemic and has invested over six years developing and implementing obesity care pathways for the NHS. Her other work has included service manager of the community and specialist weight management service in Tower Hamlets, commissioning weight management interventions for a number of London PCTs, maternal obesity health needs assessments for St Guy’s and St Thomas’ Charity, evaluating community and specialist weight management interventions for NHS Tower Hamlets and NHS Lambeth, developing obesity strategies for NHS Barking and Dagenham and developing and delivering obesity training programmes. Her attention to research and evidence has meant that she is committed to publishing and presenting work on child, adult and maternal obesity. Hannah also has a keen interest in knowledge management and was key to developing the innovative learning tools on the HealthKnowledge website.
Coaching / MBTI and 360 degree feedback Isabelle Iny is an experienced Organisation Development Consultant with over 30 years experience in both the Private and Public sector. Her experience encompasses Coaching, Careers Advise, Leadership Development, Change management, Organisation Assessment and Development. Isabelle has a particular interest and skill in working with leaders and their teams in organisations that need to move from hierarchical structures to more system based responsive approaches. Isabelle uses a variety of tools and methodologies to help individuals and organisations change and improve. These include diagnostic interviews, process mapping, focus groups, action learning sets, attitude surveys, 360 feedback and psychometric tools. Isabelle is passionate about reducing inequalities and in addition to running a BAME mentoring programme has designed and run both equality and diversity and unconscious bias courses. Isabelle has been a lay member of a fostering panel and a Non Executive Director for a PCT.
￼ Introduction to Effective Bid Writing Introduction to Effective Report Writing Jane is a qualified senior marketing professional who has worked in marketing and branding for over 20 years. Before running her own company she was senior brand manager at Lloyds TSB Group; working on the launch of the brand following the Lloyds Bank and TSB merger and its wider group brands. She has been a marketing and brand consultant for national portfolios, including Scottish Widows, Cheltenham & Gloucester, Boots, Marks & Spencer, Mercedes Benz, Daimler Chrysler, Toyota, Kawasaki, Sainsbury’s, Thomson Holidays, Bourne Leisure Group, Barclays Stockbrokers, the Tourist Board and Transport 2000. Jane has directed and developed successful teams to deliver strategic business plans, with a strong focus on managing the impact of brand communications and change management for employees and customers. She has a wide ranging experience in strategic project management, training, coaching and focus group facilitation.
Patient Reported Outcome Measures (PROMS) Keith has held a number of senior academic and UK NHS research positions undertaking consultancy and research with the pharmaceutical industry and universities both in the UK and across much of Europe. Prior to setting up DHP Research & Consultancy, Keith was Associate Director of the North East London Consortium for Research & Development (NELCRAD) where he was responsible for strategy development, capacity building and increasing primary care research across east London. Keith has a PhD in Psychology from the University of London and lectures at undergraduate and post graduate levels on questionnaire design and quality of life at the University of Brighton, Queen Mary College, University of London and City University. Keith has published widely as well as presented papers at major conferences. Keith’s specialist areas include, patient reported outcome measurement, psychological aspects of living with diabetes, Health-Related Quality of Life (HRQoL) patient experience, research design and training in research methods. Keith is also an Associate of the Market Research Society. Keith has developed e-Learning in PROM‟s and Nursing CPD modules – for more information please visit www.phastcpdwebinars.com.
Principles of Customer Service Kap works with businesses and individuals to maximise their performance. As a freelance business professional he has delivered training courses since the late 90’s in the consumer marketing arena. He is an experienced UK and International marketing professional, with a Fast Moving Consumer Goods and Direct Marketing background.
Health Services Planning Les is Professor of Statistics at Cass Business School, Faculty of Actuarial Sciences and Insurance. He is a former senior civil servant and graduate of the Government‟s Top Management Programme, with nearly 20 years of experience working across Government Departments. He is a long-standing Associate Research Scholar at the International Institute for Applied Systems Analysis (IIASA), Vienna, one of the top research centers for demography and ageing in the world, to which he was seconded by the Royal Society between 1980 and 1982. He is a former Director of Operational Research in the DSS, a Fellow of the Faculty of Public Health and Honorary Fellow of Institute of Actuaries. His international experience includes spells at the Department for Mathematics at the University of Newcastle, New South Wales, and at the Institute for Social and Economic Research (IRES) in Turin, Italy. He has also undertaken research assignments on pensions and health care in Russia, China, Japan and Australia. His research interests include adult social care, hospital admission avoidance, health prevention, health care expenditure, pension demography and the use of local administrative data for estimating populations and planning services.
Tendering TfC was launched in August 2005 as the only organisation of its kind specialising in tendering in the health and social care sectors. TfC provide training, mentoring, information and support for just under 300 charitable and independent providers across both sectors. During 2009 TfC Members were awarded 273 tenders worth £135.5 million. Members derive significant benefit from the training and help which TfC provides. As tendering has become the norm in the care sector, Project Development and Support Ltd has developed Tendering for Care (TfC) to help meet the information and skills needs of providers. The TfC service has been developed using the company’s eight years of experience in the provision of a similar service for the Further Education Sector.
Workplace Health programme Matthew has worked at The Centre for Workplace Health since 2010. Prior to joining The Centre Matthew provided consultancy services to New Leaf, Right Corecare and Vielife as well as providing front line delivery of workplace health programmes to DWP – the largest workplace health project in Europe. He has been involved in research for EUNAPPA, Sport England and The Welsh Assembly.
Understanding the modern media Paul Richards brings to media training the experience of being both a media broadcaster and interviewee, and preparing and training senior spokespeople for interviews. He has appeared on the Today programme, Newsnight, SkyNews (as a newspaper reviewer), This Morning, the Jeremy Vine Show, and most radio and TV news programmes. He has faced Jeremy Paxman and John Humphreys. As a trainer, he has trained senior civil servants and public officials (for example, the Office of National Statistics (ONS) ahead of the census publication, and the HMRC), Cabinet ministers dealing with crises, and many other public figures. He is currently developing the advanced media training courses for Civil Service Learning. Last year, he also delivered media training courses in Iraq and Tanzania. He was a special adviser at the Department of Health, and has worked as a trainer and consultant with the Royal College of Nursing (RCN), the King’s Fund, and others. His first book Be Your Own Spin Doctor (1998) was a practical guide to dealing with the media.
A Life Science graduate with a postgraduate Diploma of the Institute of Marketing (CIM), Rauf’s professional background includes a highly successful track record in sales and management positions in the UK Pharmaceutical industry spanning twenty plus years with several blue chip corporations. Currently self-employed MD of Acumen TMC Ltd., a training and management consultancy, for the last nine years. His commercial experiences cover not only private sector but also public and community/Third sector, where he has set up several unique community regeneration/ development projects in business, education and sports for disadvantaged communities. He is also an Ambassador for GEO (Government Equalities Office) since April 2010.
His training expertise includes:- Sales, Marketing, Management, Leadership, Personal Development, Personal Coaching, Project Management, Cultural Intelligence, and Equality & Diversity, etc. Clients include many organisations across different sectors in UK and internationally, from public sector bodies in sports and local authorities to global commercial companies.
Sally is a recognised specialist within the field of public health and multi-sectoral partnership development and over the last 15 years has offered a variety of consultancies and academic training to local, national and international organisations within local government, the NHS and universities. She is currently Director of Partnerwell, which offers bespoke training and support to a wide range of organizations within the public and not-for-profit sectors focusing upon public health policy, partnership and programme development. Previous consultancies with the Health Development Agency, Welsh Assembly Government and La Trobe University Melbourne have led to the design and publication of a range of guides, toolkits and workbooks supporting policy development, collaborative working and action research. Recent clients include: Department of Health, PHAST, South Central SHA, NHS Lambeth, NHS Tower Hamlets and University of Southampton. Sally currently works as an Associate Lecturer in Public Health in the School of Health and Social Care at Oxford Brookes University. Sally is currently delivering modules on the Improving Capacity and Capability across a diverse public health workforce course.
Steve has worked in public health for over twenty years in Canada, New Zealand and the United Kingdom. His roles have included a range or positions in both the not-for-profit sector and in statutory organisations. His approach to public health has always been a blend of the theoretical and practical. His main interests include working with non public health professionals to incorporate public health thinking into their work and finding pragmatic, grassroots solutions to the growing challenge of health inequalities. His projects have included training clinical NHS staff on health promotion; evaluating community needs using photography , developing coalitions of health and non-health organisations to tackle public health issues and re-animating disused public buildings for community use. Steve is currently a Senior Public Health Manager in the NHS . His previous roles include a stint as Policy Manager at the British Heart Foundation and four years as Health Promotion Manager at a public health unit on the North Island of New Zealand. He is also a member of the National Heart Forum.
Improving Capacity and Capability Viv is an experienced public health specialist with twenty-eight years of work in health promotion and public health, at local, regional, national and international levels. Qualified to PhD level she consistently applies her research skills to management and practice. Viv has worked as a Senior Lecturer and has published extensively including the production of a number of guides and tools to improve the practice of health promotion and public health, which have been widely used in the UK and abroad, and she has been invited to give many presentations to international audiences over the years. Viv has a particular interest in the quality and effectiveness of health promotion and in partnership working, but has also been responsible for a range of general public health services. Viv became a District Health Promotion Manager in 1984, and in 1992 Wessex Regional Health Promotion Manager, and Regional Health of the Nation Co-ordinator. From 1996-2000 she was a Senior Lecturer in Health Promotion at theUniversity of Southampton, and was then appointed Executive Director of the Health Development Agency between 2000 – 2004. Since then she has been self-employed with a range of public health consultancies with for example PCTs, local authorities and national agencies in the UK and in Europe. Viv is registered as a Generalist Public Health Specialist on the UK Voluntary Register for Public Health Specialists (June 2006), and was awarded Fellowship of the Faculty of Public Health from September 2006.